Complaints

Please see our Complaints Leaflet for further information on who can make a complaint, and how to do so.

You have the right to approach Central East Integrated Care Board as their role as Commissioner of local NHS Services. The contact details are:

Central East ICB

Gemini House, Bartholomew’s Walk,

Cambridgeshire Business Park, Angel Drove,

Ely, CB7 4EA

By email to: ceicb.contactus@nhs.net

By telephone: 0800 148 8890

Website: https://www.centraleast.icb.nhs.uk

If you are not satisfied with their response, you can refer your complaint to the Ombudsman

The Parliamentary and Health Service Ombudsman
Millbank Tower
Millbank
London
SW1P 4QP

By telephone:   0345 015 4033

Website: www.ombudsman.org.uk